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Revolution Plus Subscription Issue For Specific Markets Update

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Madox

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Revolution Plus Subscription Issue For Specific Markets Update
« on: December 22, 2020, 11:58:48 AM »
Revolution Plus Subscription Issue For Specific Markets Update

Tuesday, December 15, 2020, 13:56


We want to give you additional information about the deactivation of Revolution Plus (Subscription Product) that was announced on 12/12 (Sat).

 

Currently, we are checking and fixing the Revolution Plus (Subscription Product) issue that is intermittently not normally activated after re-payment of Revolution Plus (Subscription Product) in certain markets.

We plan to quickly fix this issue tomorrow (12/16) so that the Heroes who were not able to activate can receive the benefits normally.

A separate compensation will be provided to all Heroes who have experienced this issue, and further information will be provided again through a separate notice.

If Revolution Plus (Subscription Product) is not applied normally even after the activation process tomorrow, please contact the Customer Center and we will assist you as fast as possible.

We apologize for any inconvenience caused by this issue, and we will do our best to provide a comfortable environment by promptly handling it.



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Ref: https://forum.netmarble.com/lin2ws_en/view/4495423/834191



 


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